Inspecting new and existing Shugart homes for 12 years, I often tell my clients that Shugart is one of the best builders in North Carolina. I observe fewer and less serious issues in Shugart construction. Shugart’s attention to detail and quality control is clearly evident in every home.
Chris D. Hilton – Home Inspector
It was the first new home we have built. We watched the house being built from day 1 and enjoyed the experience. The quality and what we wanted as additional requests were all accomplished. Very happy with the people we dealt with and how great the house looks and feels. Couldn’t have asked for a better experience.
Charlie & Claudette Thibault – Drummond Estates
We love our new townhome. Buying one not yet built gave us the opportunity to pick out everything for the inside. That was a fun experience at the design center and Barbara was great to work with. We are now enjoying our new home and plan to stay here many years. Everything is conveniently arranged on one level which was important for us. It’s also very quiet in the neighborhood and we’ve already met some of our nice neighbors. Overall, this has been a good experience, working with Shugart on our new home.
Larry & Phyllis Rumple – Glenhaven Townhomes
Shugart made the home buying experience really easy. Their agents were always willing to show us their model homes and answer any questions we had. We would recommend Shugart to out friends and family.
Matt & Chelsey Coker – Sedge Hollow
Lovely home for a reasonable price. The design center helped put together just the right combination for a beautiful home. The help there was so important. I was amazed at how few items needed our attention during the building process. From all the new homes I have had built, this was the easiest and the most beautiful. Ramilya found the right lot and a specialized house plan we needed. She walked us through this process even helping us while she was on vacation. Joann walked us through the loan process with Wells Fargo making this process quick and easy and even calling me on a Sunday. The development superintendent made sure everything was done. What a team.
Tony Cook & Grace Waldon – Drummond Estates
This was our first experience with a new build house. We found the Shugart staff, Sarah & Sid, to be easy to work with & helpful. Our time at the design center was WONDERFUL! Barbara was so helpful and a big asset for Shugart. She guided us in all those decisions. Our new house is beautiful and we are so pleased with the workmanship. Thank you Shugart for building affordable housing.
Ralph & Tamera Stocks – Sedge Hollow
We have loved our Shugart experience. Staff are exceptional from discovery of lot to design center experience to watching our home go up and closing day experience. Staff are friendly and well educated on the process. We have been pleased with the overall experience and quick responses to all of our questions. We are very excited about our beautiful new home. Thank you for making this experience such a wonderful family memory.
David & Robin Harrelson- Drummond Estates
Great experience from day 1. Smooth and open transaction. Very impressed with the superintendent.
Blake & Laura Groce – Hidden Creek
Great listeners and advisors. Love the new modern look. Treated us like we needed to be treated. Took excellent care of us and all of our needs.
Denzel & Jalesa Powell – Stone Ridge
We moved from Boone, NC to Clemmons, NC with our family. We fell in love with the Rivergate community and the Brunswick house design. When one house we liked fell through, we found a 1/2 construction model to make our own. We were able to pick out details of the house to call ours. The builder and staff were super nice and very accommodating. We would recommend to others.
Ryan & Stephanie Bunch – Rivergate
Everyone was super nice, friendly and helpful. Beautiful home built on time.
Don & Pat Green – Rivergate
I enjoyed the entire experience, especially the design center. My parents were with me and we will always cherish the experience. I appreciate the customization I received. I appreciate that Shugart was able to install the Tesla Plug.
Panicaj Kumar – Prestwick
Shugart was amazing to work with! From the meeting about finalizing structural changes to closing. They made the many decisions that were made at the design center so fun and we left excited about our new home! Not only were they great to work with but our home is beautiful!
Nathan & Sarah Lewis – Rivergate
This is my third home build and it has been the most rewarding experience. All of the staff were professional and easy to work with. They were very patient with my many phone calls and questions. They made the experience great. Thank you for your excellent customer service.
Tanya Matthews – Heritage Park Townhomes
The complete process from selecting the lot, picking the physical structure features and designing the interior features was extremely easy. Throughout the process each team member’s expertise made the process effortless. All issues and concerns were addressed and handled professionally. Quality of construction is outstanding as well as the features within the interior. Both interior and exterior features make a homeowner proud to call this home.
Jim & Carmel Patchkofsky – Westover Ridge Townhomes
We found Shugart Homes (Stone Gables) when we were just riding through the community. We went into the model office and met Christy Miles. She helped us so much from the beginning to closing. She was wonderful. Also, the Wells Fargo team was great as well. We actually closed 21 days early. Everyone was polite and helpful. They went above and beyond what was required of them.
Joe & Patti Housand – Stone Gables Townhomes
The quality and craftsmanship look great compared to other builders. We will be very happy with our new home. The curb appeal is great and the neighborhood is very welcoming.mWe can’t wait to live in this home.
Nicole Hunolt – Rivergate
From start to finish, our experience was awesome. From Shugart’s quality reputation to the agent representing the community, we could not have asked for a better experience. A couple of small fixes needed after the walk through were taken care of expeditiously and very efficiently. We are thrilled with our new Shugart home and look forward to many happy years there.
Ron Notarianni & Jan Efflandt – Westover Ridge Townhomes
We are very happy to have the opportunity to purchase a new home again. Looks great and they are willing to assist you in every way to make you happy. I am so glad they made the quick changes we requested! Thank You!
Bobbie & Inda Chavis – Big Mill Junction
From the minute we stepped into our new home, we’ve loved every detail that was put into it. Everything looks great, there was nothing gravely wrong with anything. The Shugart team ensured that we understood everything that went into our home. The quality of the work is excellent. I love my new home!
Mercedes Camprubi-Soms – Waters Edge
I am very pleased with everyone on building the house of my dreams. And I would recommend anyone to buy from Shugart.
Mary Herriott – Willoughby
Amazing! Our purchase was very smooth and quick. All of the staff were very supportive and continue to be. We tell people all the time we recommend Shugart Homes for their purchase.
Cynthia Ertter – Planters Walk
We have been in our Shugart home for two weeks now and we are LOVING it. These are great people to work with. If you are looking to build a house we recommend the Shugart’s experience. Everyone told us what a nightmare building a house would be. But that simply is not true with Shugart’s, it was one of the funnest, most exciting experiences we have ever had. Our contact was Scott. He guided us through the process of building a house and was there if we ever had a question or wanted in to see our new home. Maddie at the Design Center walked us through choosing the outside and inside features keeping us on target with our budget. No high pressure sales, and advice when we asked for it. Les and Todd helped us to make a few design changes and went above and beyond to design it just like we wanted it. Our home is an open design with large pantry and awesome island. From day one breaking ground to closing was only 90 days. We enjoyed watching the daily progress as every subcontractor did their job with excellence. We were very impressed from the structure to the finish work. There were very few days when nothing was done to our home. Thank you Tim for your timely scheduling wisdom. Even the loan process and closing went very smoothly; 20 mins in the lawyer’s office on the day of closing, was truly a surprise!! We have gotten car loans that took longer than signing these mortgage papers. If you are thinking about building a house Shugart’s is the way to go.
Diane Welsh – The Waterfalls
Scott and I are very pleased with our experience building our new home. We had help every step of the way, We enjoyed working with Christy and the ladies at the design center. While we were moving in, Jamie did a great job of making sure everything was as it should have been.
Scott & Rachael Fry – Meadow Valley
We walked into the house and immediately felt that this was going to be our new home. We loved the layout, the apparent quality of the construction, and attention to detail. We are looking forward to moving in and starting the life of new homeowners.
Luke MacDowall – Prestwick
Shugart paid attention to every detail of our needs for our home during the entire process. Everyone was very personable and caring. They went above and beyond our expectations. They worked quickly and diligently to meet our closing date. The work quality was excellent and the upgrades were done to our satisfaction. I would highly recommend Shugart Homes to others.
Jeremy & Holly DeVore – Willoughby
Very pleased. Great cooperation with both Gloria and Jenny. They answered all my questions in a very timely fashion. Highly recommend Shugart Enterprises. Good workmanship and quality work..
Linda Loran – Reedy Fork Ranch
It has been an awesome experience working with Janice Spainhour, Barbara Wright, Debbie Grubbs and Joann Hollifield. These ladies shared their expertise and answered every question and concern always in a timely manner. I have grown fond of them all and they made our home building experience a joy and a blessing. They are all in my book…a 10+.
Valarie Williams – Planters Walk
Our experience with Shugart was very pleasurable. Everything was straightforward and easy. The staff was very welcoming and helpful.
Tammy Battle – Reedy Fork Ranch
Really enjoyed the incentives and help that Shugart provided us. They have complied with everything we’ve needed and we really appreciate it.
Nick & Ashley Overholt – Reedy Fork Ranch
My experience with Shugart has been a very pleasurable one. Everyone has been helpful and friendly the entire time. I would recommend anyone I know to purchase from them.
J.R Ashley – Parkside East
Excellent!! Very professional. Not only a quality home but quality people to deal with.
Glenn Dodd – Reedy Fork Ranch
The quick response to detail questions, the courtesy by the sales agent, the exceptional professionalism by the design center, the care for and concern of the customers’ needs before and during the construction enabled us to have confidence the home would be as imagined.
Kenneth & Mary Woolever – Southpark
Our home buying experience has been outstanding! All the employees have gone above and beyond to make sure we were happy with how everything turned out. We recommend that anyone and everyone purchase a new home through Shugart Enterprises.
Michael & Bethany Mitchell – Sedgemont Village
We were a little nervous about purchasing our new home while living in another state. Our agent, Ron Griffin, eased our concerns. He was very good at keeping us informed by email and phone. He sent us updated pictures of the building process and answered every question we had. We are very appreciative. The home is very nice and we are pleased with the whole process.
James & Charlene Young – Parkside East
As a first time home buyer, my husband and I could easily have been overwhelmed at the process but everyone we dealt with was very helpful and knowledgeable. We couldn’t be more happy and satisfied with our decision to build with Shugart.
Jillian McLellan – Parkside East
My daughter and I love our new home. I am very pleased with my overall experience with Shugart. This experience was wonderful for me. I am divorced and my new Shugart home has given me and my daughter a fresh new start. I thank God for my real estate agent and the Shugart staff. Building a new home can be very stressful, but Shugart made it very easy. May God continue to bless your business.
Quinnlyn Watkins – Planters Walk
Our experience was a great one. Each employee was professional, kind and courteous. No negative complaints. We would refer anyone looking for a home to call Shugart Enterprises. When you think of a home, make Shugart your only choice.
Charlie Arnette – Parkside East
We are very excited about buying a beautiful home in Sedgemont Village. We looked at tons of other new construction homes but felt Shugart homers were the best quality and best price. We were very satisfied with the process and Sarah Draughn was wonderful to work with. She always made herself available and answered all of our questions! We love our new home!
Matt & Niki Carpenter – Sedgemont Village
My experience with Shugart was amazing. I was diagnosed with MS nearly 20 years ago and use a walker to get around. Shugart’s Independent Living features fitted my needs perfectly with their “no step” entries and wide doors. I am also able to use my wheelchair or scooter on “bad days”. Any concerns or issues were taken care of quickly. All of the staff I came in contact with was courteous and helpful and I was treated as a family member. I would recommend Shugart to anyone who is looking to build a home.
Mary Cook – Weatherstone Townhomes
My experience with Shugart has been extremely good. All of the Shugart employees have gone above and beyond my expectations to make sure my home was my “dream” home and worked diligently to ensure that the customization and changes that I made were just as I wanted and more than met my satisfaction. Shugart has excellent employees that are very devoted and dedicated to customer satisfaction. I would highly recommend them to friends and family.
Laurie Staker – Weatherstone
My experience was absolutely wonderful. The staff was professional and helpful. All of my questions were answered from the beginning to the end at closing. Susan kept me up to date regularly via phone and with email photos of the townhouse as appliances and the gate were installed. Relocating from Maryland to North Carolina with the help of my agent and Susan Woody was a breeze. Thank you two. Last, but not least, Jamie gave me a thorough walk through before closing day. Everything was done as expected to my satisfaction. I appreciated all of the tips on how to care for my beautiful Shugart townhome that he provided. The Shugart Homeowner manual is a plus!
Patricia Frazier – Heritage Ridge
We couldn’t have asked for a better experience! We were always given the best service from all the Shugart staff. Sarah feels more like a “friend” to us now that we are finished with our new home!
Heath Hancock – Sedgemont Village
Everything about our home experience has been wonderful. When we stopped at the office, we met Sarah Draughn who was very helpful an extremely friendly. Sarah spent a lot of time showing us the different home plans which helped us decide which would be our dream retirement home. Our next step was the design center where we met Maddie Jacqmin. We have never had a new home built and having someone like Maddie helping made the process of choosing the interior products seem easy. Her friendly demeanor and vast knowledge of the products made the process very smooth. My wife and I live near Rochester, NY and were only able to come down once while the home was being built. We were blessed to have my sister, my real estate agent and Sarah all checking the progress and sending us pictures of the process. When we arrived for our final walk-through before closing, we were thrilled that our dream home was exactly like we had envisioned it. Jamie took us through the home and did an excellent job of explaining how everything works. Thank you Shugart for having such a great staff and building a quality home.
Roger & Margaret LaDue – Weatherstone
Shugart was beyond professional with their service and knowledge about the home. They answered all of our questions in a timely manner and provided us with everything we needed to move in. Painless and easy process from the day we walked in, to the day we closed.
Kyle & Harmony Stone – Waters Edge
From the day of choosing the lot until the day of closing, working with Shugart has been one of a well planned and executed journey. Compared with the five previous homes we have constructed over a fifty year marriage, we can truthfully say this has been by far the most enjoyable experience. Langdon Village will be our retirement home and we found in it all of the desired elements we were looking for in a neighborhood. We wish to extend our many thanks to Wendy, Jeff, Maddie, April, Steve and Tony for all their help and patience. Their professionalism has shown throughout the entire home building process. Keep building them; they will come!
James & Norma McGee – Langdon Village
On a scale of 1-10, it was and is a resounding 10, from beginning to end. Sherri Swain was, and is, the best and the rest of the sales staff, Donna, and the others were also great. We have relocated many, many times with employee transfers and have purchased and built many homes, including custom built homes. So we pretty much knew what we wanted and what we did not want, therefore, we had many questions for Sherri. Sherri was very patient with us and addressed all of our needs, warmly and efficiently. Jan at the Design Center was great and I am sure we drove her crazy with all of our requests but she also was extremely kind and efficient. I think Shugart contractors are also very professional and dedicated to quality. This home has, exceeded all of our expectations, including our custom built home. This home feels like it was custom built for us and we could not be any happier with this purchase. It is not the largest home we have built or the most expensive, but quality wise, it is at the top of our list. Our punch list was minimal and Steve made sure what minor issues we had were taken care of properly and quickly.
This house is so quiet; we (including our three Chihuahua’s with their radar ears) can’t even hear when someone is outside or even talking on the first floor. We have the Energy/Green home and maybe that is why, but we believe this house is the best built home we have ever purchased and we have purchased 10. Since we purchased this home we have had many, many people tell us that Shugart is The Best Builder in NC and I have to agree. We came here from Texas and did not have a referral or even knew where to go. So, we decided to go with a builder that had been around for a long period of time. After making that decision, many people have told us what a beautiful and well-built home we have and I totally agree. We absolutely love this house and the floor plan could not be any better for us. We have so much storage and room where we need it; it feels like it was custom designed for us. There were many plans to choose from and this one suited us picky people perfectly! Thank you Mr. Shugart!!
Abraham & Mary Varghese – Rivergate
It was a pleasure doing business with the Weatherstone personnel. From day one, we were made to feel that we were special.
Jerry & Sylvia Hamby – Weatherstone
It was a really smooth experience from the start. You have really good people to work with. You talk and they listen to you needs to make this your home, not just something they build. The design center experience was wonderful! No rush with a lot of info if you were in doubt.
Angie Martin – Langdon Village
Everyone at Shugart has been great to work with. They are kind, friendly and very knowledgeable. Shugart makes a quality home and I would be proud and happy to recommend them to other people wanting to build a new home.
Charlene Calo – Hidden Creek
From the first time I contacted Scott Goodson in October of 2012 concerning my desire to purchase a home in Faircrest community until the day of closing, he was very helpful and extremely professional. He explained the many options I had in lots for the type of home I wanted to have built. Scott was very patient and knowledgeable and answered any questions I had during the process. He always returned my calls and kept me completely a breasted of the steps in the process. I would also like to commend Ms. Maddie at your Design Center. She is a true professional, who was not only very courteous, but extremely knowledgeable and helpful. She made my selection process so easy and enjoyable. I am very pleased with the selections she helped me make. I met Buddy, your construction superintendent on the day of the closing. He walked me through the entire home and explained all the features in the home. He too was very courteous, thorough and knowledgeable.
Janie Smith – Faircrest
A great experience, Sherri and Brenda were very helpful explaining features and functions of all aspects of the home. If there is an issue or if something needs to be corrected, Brenda definitely gets the job done quickly. Thank you all for your southern hospitality.
Dennis & Becky Turk – Parkside East
My experience with Shugart was the best I have ever experienced. Wish I had them as my builders in Michigan. Everything Shugart did was more than perfect. I am extremely pleased with my new home.
Sharon Steinbach – Weatherstone
From beginning very informative and friendly. The home was built in 90 days. We are very pleased with the finished house and the friendliness of the people throughout the process.
Ronald & Elaine Miller – Weatherstone
The overall experience was great. The staff was very helpful and courteous. The home is great quality.
Thaddeus Bakker – Rivergate
The Shugart team is truly of the highest caliber I’ve had the pleasure to experience during the process of purchasing my new home while still living in another state. I was kept informed at every juncture. The sales agent (Susan Woody) regularly and routinely sent emails with photos of the progress of my home. Upon arrival in NC, I visited the job site and had the pleasure of dealing with the construction superintendent and her assistant. Brenda was always helpful, informative and willing to explain in terms a layman like me could understand. Buddy was always courteous, kind and informative. He helped me understand all systems in my home and how to maintain them. I can’t say enough about the design center and the associate that helped me choose finishes and accessories. She was absolutely wonderful and totally interested in making me happy. From contract to closing, my experience with all Shugart representatives and the finished product itself is one that I would highly recommend to anyone looking for a new home.
Margaret McKinney – Heritage Ridge
It was a great experience. The punch list was short and Shugart did a great job of completing the items and getting the house ready to close.
Lisa Burgess – Rivergate
We saw a model home in Weatherstone in Kernersville. We were impressed with the Idlewild plan. We had a lot of upgrades and changes to the plan. Ann Peak was very patient with us and was very professional. Sue and Adam took care of every concern we had during the construction process. We are so happy with the way the home turned out. This is saying something as we are probably more demanding customers.
David & Michelle Nicholas – Rivergate
James Connelly – Weatherstone
We love the layout of our new Shugart home. They worked with us to give us what we wanted. We are looking forward to many years in our new home.
Cliff & Marie Hurley – Meadow Valley
Great Experience! I would do it again in a heartbeat!
Bill & Keri Pomeroy – Langdon Village
The Design Center staff and Maddie were not only very professional and knowledgeable but was accessible beyond expectations. The Shugart employees were all helpful and accommodating of my needs and wants.
Marcia Hagerty – Langdon Village
I am very pleased with my new Shugart home. The experience from plan selection to design center to construction was very pleasant and easy. Thanks for all your professionalism and help.
Tammy Hudson – Weatherstone
I thought the whole experience went very well. I am very pleased with how the house turned out. I really appreciate how nice and professional Sherri and the builder were.
Matt Hayes – Rivergate
We enjoyed our visit to the design gallery and the help received while there. Steve Kimel was always there to answer the questions we had about the building process. We love our new home and the experience of being new homeowners.
Steve Edmonds – Pilot Bluff
We started looking for a home in January and came upon the Shugart property of Rivergate. We looked at other builders also, but we were very impressed with the construction, price and the knowledge of the realtors associated with Rivergate, particularly Sherri Swain. We also checked several of the Shugart properties and made our decision for Rivergate and a brand new Greystone. It turned out beautifully and we love the neighborhood. I would highly recommend Shugart for anyone looking for quality and price.
Mark & Kim Brown – Rivergate
Our experience with Shugart Homes was perfect from the time we stepped into the model home until we set foot in our new home, Scott was very personable and accessible throughout the entire process of building our home, He returned our emails and calls promptly and kept us very involved throughout the process. I wish that every agent was as easy to work with as Scott.
We especially loved our day at the design center! It was so neat to see a personalized sign to greet us as we stepped off the elevator at the design center in Winston-Salem and to have Jan to help us in selecting colors, materials, and options for our home. Jan went above and beyond during the design day and was extremely patient as we had so many options to choose from. We definitely felt like we were working one-on-one with someone at all times and not a building company. Thank you to everyone who helped build our dream home! We are so glad that we bought a Shugart Home!
Chris & Ashleigh Denny – The Waterfalls
The home I am buying was the 3rd home I saw on the first day of looking. It stuck with me and thanks to the Chip program at BB&T, I am the proud owner. The foreman, Adam, has been extremely helpful and friendly. I would definitely recommend Shugart to others.
Shannon Humphrey – Rivergate
We have had such a good experience with everyone. Shugart has turned out to be as terrific as we were lead to believe.
Boyd & Nancy Mehaffey – Hidden Creek
Our experience with Shugart has been very easy and pleasurable. They offer a great product for the value. We are looking forward to spending many years in our new home. Thank you to all the staff & everyone involved in making this process run smoothly.
Jeremy Carter – Planters Walk
We were very satisfied with the process from beginning to end.
Michael & Tina Link – Weatherstone Townhomes
Bill and I just love living here at Shallowford Reserve. Shugart built us such a nice and beautiful home, just what we needed. The people here are so very warm and friendly, with lots of activities here. We have potluck monthly, luncheons and games within a beautiful club house and a very nice workout room.
The most pleasant part of our buyer experience was dealing with Helen Overton. She is truly a real asset to Shugart. We would like to thank Brad, the supervisor, for all the help in resolving any problem we had. Also, to Adam, a very fine young man and for the role he plays in seeing things through here at Shallowford Reserve.
Again, a big thanks to Shugart Enterprises for building in a wonderful neighborhood, a great place for Bill and I to live out our remaining lives.
Bill & Ruth Kilpatrick – Shallowford Reserve
Our short punch list just further demonstrates the quality of a Shugart Home and its people. A new home and this is all that is wrong with the house, absolutely amazing. And I use any opportunity to share my attitudes to anyone who asks. I have even brought people who are looking in the community to my house to preach the Shugart praise. Of course, building a great house doesn’t just happen. It’s great quality people that make it happen.
Tom and Vilma Stewart – Saddle Brook
We had never purchased a new home until now. From the first time we walked into the house we recognized the quality of the product. The craftsmanship and little details are exceptional. The staff is knowledgeable, friendly and customer focused which was important to us. From start to finish the whole experience was wonderful. We would recommend Shugart Homes and the staff to anyone interested in purchasing a new home.
Kevin Townsley – Hidden Creek